Studio Policies
To better serve your needs, I have two offerings for clients:
Monthly: Monthly clients book 2-4 lessons a month and pay monthly in advance.
Drop-In: Drop-in clients schedule and pay for lessons as they go.
Whether you are a Monthly or a Drop-In client, please be mindful of the following studio policies:
The cancellation policy is 36 hours. I make as much accommodation as I can for illness and/or emergencies, but any cancellations on the day of your lesson are not eligible for rescheduling, and you are financially responsible for the amount of the missed lesson.
Unless Kayla has to reschedule, lesson credits do not roll into the following month.
If you arrive late to your lesson, the lesson will conclude at the planned end time. Please allow 1-2 minutes for a smooth transition between clients.
Clients that arrive to their lesson with symptoms of untreated illness will be sent home, and tuition for the lesson will be owed/forfeited. This does NOT apply to students recovering from an illness who are cleared to resume normal activity.
For Monthly Clients: The scheduling calendar is made ready on a monthly basis. Please strive to have your month’s lessons set the week before the upcoming month is set to begin.